Summer school moves fast, and at Indiana Online, we know that success depends on more than great curriculum – it requires a community of support. Whether you are a student trying to get ahead, a parent keeping them on track, or a school partner monitoring progress, we have built a multi-layered support system to ensure every learner crosses the finish line.
Indiana Online supports our students throughout the summer term from registration through final exams.
A Seamless Start: The Onboarding Website
We believe the first step is often the most important. To support account creation, registration, and eliminate first-day jitters, we provide a comprehensive onboarding website designed to walk students through every technical requirement.
This one-stop resource includes:
- Step-by-Step Directions: Clear instructions on how to log in to Genius (our Student Information System) and Canvas (our Learning Management System).
- Navigation Guides: Tutorials on how to access course materials, submit assignments, and track grades.
- Success Tips: Strategies specifically tailored for the accelerated pace of summer learning.
Proactive Support: The Student Services Intervention Protocol
Our Student Services team doesn’t just wait for a student to ask for help; we actively monitor progress to catch hurdles before they become roadblocks. Our robust intervention protocol is built on data and human connection.
- Pacing & Inactivity Monitoring: We keep a close eye on student activity. If a student falls behind the suggested pacing guide or shows a period of inactivity, our team is alerted.
- Direct Outreach: When a student hits an intervention trigger, our Student Services team members reach out directly to both the student and their guardian(s).
- Collaborative Solutions: This outreach isn’t just a reminder; it’s a conversation to identify barriers – whether they are technical, academic, or personal – and create a plan to get back on track.
Accessible Learning for Every Student
Equity is at the heart of what we do. We provide a specialized toolkit of resources to ensure that students with different learning needs, language backgrounds, or accessibility requirements can engage fully with their coursework.
Key tools we provide and support include:
- Immersive Reader: A powerful tool built into our platform that offers text-to-speech, font adjustments, and reading focus modes.
- Language & Translation Tools: We provide a list of resources like Google Translate and Ultimate Video Translator to support students whose primary language is not English.
- Reading Supports: Tools like Snap & Read help simplify complex text and provide additional text-to-speech functionality across various web layouts.
Our mission is to ensure that no student feels like they are learning alone just because they are learning online.
